Frequently Asked Questions - How Do I?

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How Do I Get to City Hall?

City Hall is located at 409 South Main Street, Harrisonburg, VA 22801.

The City Manager's Office, Finance Department, Human Resources Department, Real Estate Office, Commissioner of Revenue, Voter Registrar, Treasurer, Community Development, and Information Technology Department are all located in City Hall.

Please use the city departments contact information directory to call the city office for directions, or use the interactive map on the Places page to get directions to City Hall or another city office.

How Do I Apply for Water Service?

You may submit an application for water and sewer service in person or by mail.

If you decide to come in person, the Public Utilities Department is located at 2155 Beery Road, Harrisonburg, VA 22801. 

You may complete the application first online but will also need picture identification, a copy of the front and back signature page of your lease, and a letter of credit or pay the corresponding security deposit. James Madison University students may use the Utility Deposit Application Program (UDAP) contract in lieu of paying the security deposit.