Public Utilities

Harrisonburg Public Utilities owns the public side of the service line (from the main to the meter) and the customer owns the private side of the service line (from the meter to the property). The EPA requires the identification of the material on both sides of the line.

The Department of Public Utilities does make certain provisions to allow use of water from its system hydrants. You must obtain a permit at the Department of Utilities to utilize the hydrant.

Information on how to become more water efficient.

Information for Public Utilities water and sewer engineering and construction projects, manuals and helpful links.

Harrisonburg City Council approved revisions to Section 7-3-1 to 7-3-80 of the Sewer Ordinance on August 14, 2018.

Water and sewer connections; link for existing services and instructions for new construction.

The Harrisonburg Public Utilities Department annually presents a consumer confidence report to all city water consumers. 

Every winter, many homeowners face the expense and inconvenience of frozen water pipes. But you can cross that off your list of winter worries by taking a few simple precautions.

The purpose of this testing is to detect any breaks or leaks in the city’s system and make appropriate repairs, if necessary.

The Public Utilities Department has completed a Cost of Service Study which serves as a platform for determining water rate structure for the City’s users.